CALL. OR WRITE.
WE ANSWER BOTH.
Storm line 24/7, first reply within 30 minutes in working hours
Storm calls go straight to the on-shift crew lead. Everything else, Joanna answers within 30 minutes, 7 AM to 6 PM ET.
MON-FRI
7 AM to 6 PM ET
SATURDAY
8 AM to 2 PM ET
STORM CALLS
24/7
Limb down right now? Don’t type, call +1 (423) 555-0147.
FROM YOUR MESSAGE TO A NAME AT THE CURB.
30 MIN
WE READ YOUR MESSAGE
Someone in the office reads it. If a limb is down we call you back instead of writing.
2 HRS
FIXED PRICE BY SMS
An itemized number for the job, valid 30 days. Nothing starts until you approve it.
EVENING BEFORE
CREW LEAD AND ARRIVAL WINDOW
You get the name of the person coming and a two-hour window, the evening before.
HOW FAST WE GET THERE
3 DAYS
Chattanooga + Red Bank
5 DAYS
Hixson, Ooltewah + Signal Mountain
SAME DAY
Storm calls anywhere in Hamilton County
PREFER TO PICK A TIME?
Walkthroughs are for beds, patios and full yard plans. Weekly mowing is faster to set up by phone. Call Joanna and she schedules you while you are on the line, or send the form above and she calls back.
WALKTHROUGH, HAMILTON COUNTY ONLY, WEEKDAYS 8 AM to 4 PM ET
A person answers, no booking form, no waiting for a confirmation email. Free, no obligation, typically 30 minutes on site.